Participant Christopher Santiago, a father of three daughters who works for the Illinois Department of Transportation, said, “Other benefit programs like SNAP or something, you have all these restrictions, like you can’t even buy hot meals with some of those programs. So having direct cash just gives me the freedom, because you know like if I got a flat tire or something like that, I don’t have to worry about it being an appropriate expense or having to even keep track of you know that expense, I can just take care of whatever needs to be taken care of and