Another hurdle for Chicago’s internet push: Reluctance to take free deal – Chalkbeat Chicago

Maricela Garcia of the Gads Hill Center said some immigrant families, especially those with undocumented members, are reluctant to provide personal information over the phone or sign up for a program they might incorrectly perceive as a form of public assistance. “Some families have responded they have to think about it. And some have said, ‘No, I don’t believe this is free. What’s the catch?’”