South Loop salon owner Spring Capers says her business has taken a huge financial hit because of the forced closures and social distancing that are now required. “It’s tricky. We are busy, but we are not busy like we were,” she said. “The COVID restrictions make you have to do a different type of business."
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.