"We're trying our very best to make sure it doesn't impact the service. We are trying to make sure people who come to rely on Brave Space Alliance for their groceries deliveries are still being able to be served by the program, but some weeks it means we make fewer deliveries," COO Stephanie Skora said.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.