While it is one of the most egregious examples of abuse of a Choate resident in a decade, a monthslong investigation has found that the incident is one of many instances of mistreatment at the rural facility managed by the Illinois Department of Human Services. Over a 10-year period running through 2021, the state police opened at least 40 criminal investigations into alleged employee misconduct at Choate, more than at any of IDHS’ other facilities in Southern Illinois.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.