More than 32,000 customers with the Illinois Department of Human Services division of rehabilitation services had information publicly viewable between April 2021 and September 2025. The information included names, addresses, case numbers, case status, referral source information, region and office information and status as Division of Rehabilitation Services recipients, the agency said.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.
Maybe IDHS employees could have spent less time applying for PPP loans and more time on information security.