Roughly 20,000 approved certificate-of-error refunds, worth more than $46 million in total, are currently stuck at the Cook County Treasurer’s Office. Between late December and early April, the treasurer processed only about 1,343 refunds, worth roughly $2.57 million. That pace barely dents the backlog, and taxpayers and local taxing bodies say the delays are putting real pressure on their budgets.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.
Preckwinkle doesn’t want to refund the errors because that would impede her frivolous spending.