The measure synopsis explains the bill has the governor appoint a Senate-confirmed director of the unit for a four-year term that will maintain “regular office hours” and establish “both a toll-free helpline and a dedicated electronic mail address for the purpose of accepting complaints, information, and recommendations. Provides that the Unit shall function independently of the Department.”
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.