“The fact that we are only opening a couple locations around the state and not all of them is just mind boggling at this point,” said state Rep. Joe Sosnowski. “I know there were concerns with COVID and safety, but the Secretary of State proved back last year that they could open safely and deal with thousands of customers and do it efficiently and help serve the general public."
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.