Bipartisan group of 37 AGs, including Illinois, urging stronger protections for airline customers – Center Square

“We are aware of the frustrations experienced by countless consumers whose flights have been cancelled or delayed and the inadequate remedies that have been offered to them,” the letter stated. “In fact, our offices have repeatedly brought to the USDOT’s attention complaints from airline passengers impacted by the airlines’ cancellation or significant delay of their flights.”