Editorial: New child-protection chief will have her hands full – Champaign News-Gazette

"(Gov. JB) Pritzker praised her work as 'transformative for the juvenile justice system in Illinois.' But that doesn’t change the fact that DCFS is a dysfunctional bureaucracy staffed by too many marginal employees assigned to do an impossible job...Beset by litigation, beleaguered by heavy caseloads and badgered by demands to fix the often unfixable, DCFS is a microcosm of social and bureaucratic failure."