Chicago’s new design system is a turnkey visual identity that allows disparate city services to operate under a single banner, from their signs to their websites. Chicago estimates it can save anywhere up to $10 million a year by taking simple steps to unify the design of 29 different departments around the city with its brand.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.