“If they don’t speak the same language, there’s no relationship,” said Aaron Goldstein, chief of the civil division of the public defender’s office. “There’s no opportunity to call and say ... ‘I noticed you missed a meeting or session or therapy. Work on it.’"
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.