Head of the Veterans Assistance Commission of Lake County Andrew Tagen said there are 160 service officers statewide, tasked with working with about 600,000 Illinois veterans. “Meaning that each veteran service officer currently employed by the state or the local governments of the state of Illinois have to represent 4,000 veterans. That number is a number that is unable to be achieved, to reach each and every one of those veterans.”
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.