“Nobody wants them to be harmed, in any way shape or form, but if our other state agencies can figure out how to maintain secure work places and also serve their customers, I believe the department of employment security can figure that out as well,” said Jeremy Rosen, director of economic justice at the Shriver Center on Poverty Law.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.
We have the same issue in Michigan. God forbid if you actually need to speak with a live person.
Are the unemployment offices closed in other /neighboring states?