Illinois had the second highest number of substantiated complaints per facility compared with similar states, with 1 out of 5 long-term facilities in the state having the lowest federal rating; Ratings were disproportionately worse in Black areas with higher percentages of Medicaid patients. A crucial contributing factor was that the state didn’t follow the law to maintain minimum staffing of its own inspectors, the investigation found.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.
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