IDES says fraud is part of all employment of systems and recognizes it can be particularly egregious during trying times. Asked how many fraud claims have been filed and investigated in Illinois, a spokesperson said that information isn’t readily available, but says it is focused on increased productivity, processing claims, and paying benefits as quickly as possible.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.