One nursing school grad was told that it could take up to 12 weeks to get a license number. "If other states are able to populate license numbers literally as soon as pass results are entered into a computer, surely Illinois can figure out the infrastructure and the software and reformulate this program," she said.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.