Small-business owners around Chicago find ways to cope with supply chain problems – Chicago Sun-Times*

West Loop restaurant owner Patrick Berger says customers get it, hearing about supply chain issues all the time now. “Most don’t notice” the shortages, he said. “The ones who do seem to be sympathetic. Where we’re missing sympathy with the customers is with service. They don’t understand why there is one server for 15 tables, and they are not getting the topnotch service they usually do.”