Wirepoints founder Mark Glennon said the program hasn’t worked as intended. “So at the initial stages they just didn’t have the people...Some of them reportedly are being kind of repurposed now because they don’t have as much contact tracing to do but a lot of them are dedicated contact tracers only with these long term contracts."
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.