The jobs of nearly 1,000 State Farm workers in Bloomington are up in the air thanks to the insurance giant’s decision to exit the banking business. State Farm announced March 5 that it was transferring deposit and credit-card accounts to Minneapolis-based U.S. Bank as part of a strategic decision to end State Farm Bank, which the insurer launched 21 years ago.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.