Your Unemployment Call Could be Answered by the National Guard – Pew Charitable Trusts

Getting a handle on processing the claims has taken weeks, even in states such as Illinois and Connecticut with some of the first stay-at-home orders.  Illinois Republicans called on Gov. J.B. Pritzker to reassign staff and outsource more claims processing, saying in a statement their constituents are “desperate and distraught,” unable to log on to the state’s website and get through phone lines.

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