IDES, Key Bank Blame Each Other For Late Unemployment Benefits Amid COVID-19 Pandemic – ABC Chicago

A new audit of the Illinois Department of Employment Security reveals systemic failures long before the COVID-19 pandemic hit. The audit covered a two-year period ending in June 2019 and found 15 cases of IDES failing to comply with state laws and regulations, including having a lack of internal controls to protect people’s personal information from cyber attacks.

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