Addressing unemployment claims mess, Gov. J.B. Pritzker promises computer upgrades; House GOP leader says ‘this was an avoidable problem’ – Chicago Tribune

“The computer system that was built to handle unemployment claims for our state was built in 2010 in the wake of the Great Recession, and it was built with the idea that unemployment would never really exceed what we saw in 2009,” Pritzker said. “But today we are seeing five times that number of claims.”

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