Should the citizens of Chicago be concerned? The answer is unequivocally yes – even if your first reaction is “I don’t give a hoot” about the financial devastation being experienced by most commercial property owners.
-Joseph Pagliari, Jr., Clinical Professor of Real Estate, University of Chicago Booth School of Business
By: Mark Glennon*
Vacant downtown commercial property is one of Chicago’s ugliest problems because of the absence of any solution to what’s shaping up as a monumental bust. Fleeing retailers have gotten most of the press on commercial real estate, especially those leaving North Michigan Avenue, but little attention has been paid to the office market.
The consequences of vacating what was among the most bustling spots on the planet could be overwhelming for taxpayers. City revenue from property taxes would plummet, leaving an enormous budget gap for Chicagoans to somehow cover. Assessed valuations would tank for even the best properties that are able to survive. Sales taxes paid by commuters in restaurants and retailers would likewise suffer. Some older buildings could be entirely abandoned. A downward spiral might well be set off with an unknown bottom.
About half of downtown office space is going unused. Tenants therefore won’t likely re-up for nearly as much space as they have under lease today, which is about 80% of what’s built. Most commercial leases are for a term of about 10 years.
That means the problem could grow for years as leases come up for renewal.
To be specific, the traditional index of a commercial property market – the vacancy rate – hides the problem. That rate averages around 20% in most of downtown, according to most analysts, such as Jones Lang LaSalle. Some nearby areas are better off, such as Fulton Market, River North, West Loop and the Clybourn corridor. Warehouses and multifamily residential are different story, too. But it’s the Loop and adjacent areas with their massive density of office towers that are central to the problem.
Those vacancy rates, however, only capture how much space is unleased today. The problem is how much is actually going unused. The most commonly cited measure of the true occupancy comes from Kastle Systems, a leading provider of security systems, which measures card swipe entries and exits. It reports current office occupancy as a percentage of entries pre-pandemic occupancy. By that measure, Chicago has only recently clawed back to near 50% of pre-Covid levels.
Chicago obviously is not alone with this problem. Crime and work-from-home are crippling the recovery of many downtowns, though sunbelt cities are generally doing better.
A dire warning on the national commercial property crisis came earlier this month from Morgan Stanley in a widely cited report titled “Not a Port in the Storm.” It forecasts a peak-to-trough commercial real estate price decline of as much as 40%, worse than resulted from the 2008 Great Recession. The consequence of a downturn that severe go far beyond property owners, jeopardizing the lenders that financed them and more. “Distress of this type has historically not only hurt the landlords and the bankers who lend to them,” the report says, “but also the interconnected business communities, private capital funders and owners of any underlying securitized debt.”
A board member of New York Federal Reserve also warned last month of potentially systemic, national risks stemming from commercial real estate, highlighting another widely discussed aspect of the risk — $1.5 trillion in commercial real estate debt is set to renew in the next three years.
Commercial property owners, in other words, face the double-whammy of lost tenants and soaring interest rates on that $1.5 trillion. Ten-year interest rates have more than tripled since 2020.

The most recent example of the growing problem is Chicago’s iconic Aon Center. As reported by Crain’s last week, its owner “came up short on its mortgage payment last month and is asking its lender for more time to pay off the loan as a July deadline approaches, red flags that the city’s second-tallest office tower could add to the rampant distress plaguing downtown real estate.”
Soaring property tax bills are contributing to the citywide problem. Amazingly, Aon Center’s property tax bill rose by 21.6% year over year in 2022 to $24.3 million, according to Cook County records, Crain’s wrote.
What’s the solution? If only there were something to write about. Mayor Lori Lightfoot’s idea of putting low income housing into empty offices is almost too silly to mention. With no greenspace, schools and scant other standard residential area features nearby, few tenants will likely find an office district appealing.
For a deeper view of this crisis in Chicago and other major cities, I asked for comments from Joseph Pagliari, Clinical Professor of Real Estate, University of Chicago Booth School of Business. He was kind enough to send an entire piece, that we’ve posted separately here.
He summarized both the national, macro-level elements of the crisis and the local, micro elements, which I urge you to read. Regarding Chicago, he wrote, “It should come as no surprise to anyone paying even scant attention that Chicago, along with Cook County and the State of Illinois, are prime examples of local forces adversely effecting these macro real estate trends.”
Most importantly, he addressed why this matters to ordinary Chicagoans. Earlier estimates, he wrote, say commercial properties pay more than 35% of all property taxes in the city, and added,
While this figured has likely shifted with recent events, let’s consider the following thought experiment: What if commercial property values fall in half and the residential values remain unchanged? Then, the residential property owners face an approximate 20% increase in their property taxes. Perhaps a more-likely political reality is that residential property owners face both significant increases in their property taxes and significant decreases in government-provided services.
Most ominously, he wrote this:
Finally, the results of Chicago’s latest mayoral election do not comfort those real estate investors who had hoped for profound and effective changes in the direction of the state and local political economy. The concern is that these strong headwinds lead to a vicious cycle of more of the same — increasing taxes, failing schools, crumbling infrastructure, falling property values, etc.
Not everybody is so gloomy, at least about the national repercussions of the commercial real estate problems, as seen, for example, in this CNBC column. Exposure to commercial real estate loans is widely spread over a vast number of huge financial institutions. Federal Reserve Board Chairman Jerome Powell said at a March press conference, “We’re well aware of the concentrations people have in commercial real estate. I really don’t think it’s comparable to [the recent bank failures]. The banking system is strong, it is sound, it is resilient, it’s well capitalized.”
One source of hope is that workers might return to offices. For whatever reason, that’s what’s happened in many other parts of the world. As recently reported by the Wall Street Journal, actual occupancy is back up to 70%-to-90% of pre-pandemic levels in Europe and the Middle East. Return to office is even more common in Asia, where rates ranged from 80% to 110% — meaning that in some cities more people are in the office nowadays than before the pandemic, says the Journal.
Conceivably, Chicago could also get control of its crime situation which would certainly help return workers to downtown offices. No signs yet of any serious effort there, however.
Or you could just choose to be optimistic for a reason given by Neil Steinberg at the Chicago Sun-Times this week, which is that Chicago had the strength to survive its Great Fire. (He’d apparently have us disregard decades it took to rebuild from the rubble.)
On the most pessimistic end, there’s one word that has popped up several times in conversations about the problem I’ve had with several real estate pros: Johannesburg. The South African city’s central business district was essentially abandoned to squatters in the ‘80s and ‘90s. Only recently has some rejuvenation begun. Big cities are not immune to full collapse.
I’m not predicting that result for Chicago and I don’t think anybody can make a prediction with much confidence, given the novelty of the problems Chicago and some other big cities face. However, it’s hard to deny that the risks of a truly devastating downward spiral are high.
*Mark Glennon is founder of Wirepoints.*
Audio and summary
If this bill passes, say goodbye to local control over all Illinois parks and expect to see open drug and alcohol use, needles, no sanitation and fire hazards, but no ordinary park users.
But Hey-
Alcohol and weed stores are doing GREAT!!
Surprise!! What did you expect with the disastrous COVID policies and government approved crime activities in blue cities?
Charlie Munger: US banks are ‘full of’ bad commercial property loans | Financial Times (ft.com)
It is a frightening problem for all big cities. It will be but one slice of the pie when the big collapse happens. And it is coming!
What is the quality of Office product in the Loop? What are some possible explanations for the Loop’s high vacancy rate relative to the trendier neighborhoods mentioned?
The loop got out-competed by a cooler office product and more excitement. Not to mention a deteriorating CTA experience and legitimately dangerous people prowling around.
Microsoft Teams is the software most in the IT area use to do their collaborative work, work that used to be done in person. You can almost say that physical buildings are now “virtual”, they exist in the realm of time, energy and software, not in the realm of physical mass like a skyscraper. This paradigm alone reduces the need for physical buildings by 50%.
For those wondering about pension plans real estate holdings
https://www.bisnow.com/los-angeles/news/commercial-real-estate/calstrs-real-estate-portfolio-write-down-118601
This is a hot mess and it belongs at Herself’s feet!
Who wants to spend 3 hours round trip daily door-to-door commuting from home in suburbs to office downtown Chicago. Total waste of one’s life. Everyone figured this out during the pandemic. For those able to continue working from home, work-life quality is the best. Companies must have ways to be assured that employees are giving fair work for fair pay. But for honest employees, whose work output from home can be verified, companies can save money on workspace. Collapse of commercial real estate is going to happen. The ramifications are not good. Urban planners need to work overtime to plan… Read more »
Kennedy Xway under reconstruction for the next 4 years. The 3 hour commute will now be 6hrs
Given the events of last weekend, why would you want to go downtown, either for work or recreation? A lot of remote workers are realizing they can work remotely from a city/state with friendlier tax policies and without gangs of thugs running wild.
Even stealing the shoes from people – so low. Sadly the new norm.
That really stood out to me, disgusting…!!!
“Or you could just choose to be optimistic for a reason given by Neil Steinberg”
Good God is that hypocritical idiot still around? Everything he writes is a lie, including “and” and “the”.
Steinberg’s transformation to ankle biting shrew was complete after his gun-buying covert ‘ops’… In one hour his life mission turned from saving the nation from straw purchased gun violence to just keeping his job at the SunTimes. Because nobody is gonna hire a wife-beater who arranges self-styled sting operations to “CATCH!!!” gun retailers following the law to the letter…. Buffoon.
Well said. The ripple effects from the decline in office building values and their use as office space will be widely felt. Not one of my colleagues has any desire to go into the office downtown more than 2x a week. Restaurants and lunch spots are getting scarcer. Metra and CTA will also face looming financial crunches soon due to lack of commuters.
We need to institute an ’empty seat tax’, it’s like the opposite of the head tax. Of course, the billionaire landlords will be happy to pay this tax out of their profits. Then I can get muh COLA increase! What could go wrong?
PPFtard, Vote for JoeyB in 2024 and your 3% COLA wont be worth sheeeet when inflation ramps back up to 8-10% again.
Da Judge
Going to get worse, much worse. Crime in up, up and away and so will be the business ASAP. Ken Griffen warned the Chitty and they did nothing about it.
Chicago’s biggest problem is traffic. Same as NYC, SF and LA. Covid gave worker’s liberation from the 3 hour a day commutes. Metra was good for a lot of people who lived and worked near stations but even Metra was experiencing massive, daily delays on most of it’s lines pre covid. Crime is more a result of an empty downtown than soft on crime DA’s although the latter certainly isn’t helping. 25 years ago the commercial club of Chicago released a metro 2020 plan in honor of the Burnham plan, it was to be a 21st century plan for the… Read more »
Traffic is nothing new – it was here pre-covid and it’s here post-covid. Glennon makes far more important points around crime and taxes/fees.
Traffic in the way that it never made sense to funnel over one million people from a 50 mile radius into a cramped and congested downtown, during business hours, five days a week. There aren’t many places in the country, other than NY or LA, with rush traffic like the Kennedy or the Eisenhower. It shouldn’t take 70 minutes to drive 14 miles on an ‘expressway’. But it does and that’s a real detractor to QOL
Traffic is nothing new but it’s so much worse this decade and increasing, work from showed people a life without traffic and they’re never going back to wasting two or three hours a day driving into cbds.
Just spoke to a real estate veteran in our nation’s capital. Very similar statistics there as in downtown Chiraq: Tuesday through Thursday, offices are about 50% occupied; Monday about 25%, Friday a bit more. The bookend days are about opposite in Chiraq, but overall, both cities are about 40-50% occupied weekly. Class A properties – think shiny, newer towers – will recover as floors will be demised into smaller spaces and tenants accustomed to lower rents in lower class buildings will be offered those same rents to relocate. Class C and, to a lesser extent, Class B properties will suffer… Read more »
I’m not smart enough to understand, but so many dooms day youtubes warning that public sec pensions are massively over invested in office commercial real estate through private equity and cmbs.
Lots of institutional investors, domestic and international, are over-invested in commercial office. They loved the trophy towers. Owning one on a subway stop or at a busy intersection was highly sought. Now? They’re unloading them or handing the keys over to lenders which have no guarantees other than the building as collateral.
Good point. I’d like to see Crains or Wirepoints research where public sec pensions are invested and their prospects. It’s already known they’re not get the expected return on their investments. Some of the CA union pension funds have gotten hurt badly.
12 percent of the collective Wall Street portfolio is in REITs. At least 7 percent of those are commercial real estate. Diversified pension funds surely will be stung by the downfall of the commercial real estate market. A friend is a investment/investor with a 30 year investment track record of unusual success. An Econ PhD who can unpack accounting like very few. He hasn’t touched a commercial real estate REIT the last few years and won’t for the foreseeable future. He concedes COVID has driven vacancies but believes crime in places like downtown Chicago has become an intractable deflator of… Read more »
The immutable laws of economics.
There was a story several months ago, I can’t find it any more, where the teachers pension owned an office building in Minneapolis that went into foreclosure…
Naked Capitalism Blog has been going after CalPERS for years. It’s truly epic what she’s discovered.
https://www.nakedcapitalism.com/2023/03/how-private-equity-bribes-public-pension-fund-officials-subsidized-or-fund-paid-travel-and-entertainment.html
Yes sir, clearly you are not smart enough to understand. I was promised a pension at age 50, and after working nearly full-time for a grueling 20 years, I DESERVE IT. And I fail to see the point you’re trying to make since we can just TAX THE RICH!!!
Time for Chicago & Illinois to slip into a major economic & social depression.
Bring back the 1930s.
It’s on it’s way!
Five years ago I thought it would be the next recession to initiate the Chicago collapse, but I was wrong. Covid came first and the preexisting nationwide trend of working from home went to warp speed. Now, as Fed pandemic dollars disappear, Chicago and other large cities will need to address a new reality. They are no longer vital to an efficient economic model when communication and information is available everywhere. The private sector will adapt quickly, because it must to survive. The public sector will fight the inevitable, resisting as long as possible, especially in cities with strong public… Read more »
If the valuation of commercial property tanks, who’s going to carry the property tax burden? Kaegi has said all along residential currently carries too much of that burden. It’s a zero sum game. Someone’s gotta pay.
You’re going to need major corporations to move here to occupy that office space. Unfortunately there’s lots of very nice commercial real estate in the suburbs that has an equal oxy problem, but those would be much more attractive to such corporations. The companies that opened downtown satellites because they couldn’t hire young people to work in the suburbs, will likely find that situation reversed as they abandoned those satellites and relocate to their suburban offices. Actually, the downward spiral of Illinois began in 1970, with the new Illinois constitution that instituted a state income tax and enshrined public employee… Read more »
The Chicago suburban office market is even worse shape than downtown. But at least the suburban market has a slightly better chance of being converted to residential because of ample parking natural light. However, who is going to buy these concerted condos or apartments? There’s simply no population growth or desire to purchase residential converted office buildings in office parks in the suburbs.
In the DC market, the very few conversions that have happened are most often in the suburbs (Alexandria). Even with the right building and location, only about 2 percent can work economically. And requiring 30 percent low income is a dead end. DC is requiring 8/9 percent, and the projects are expensive and difficult to make work even at that level of low income subsidy. My hometown has a lot of newly vacated space due to Walgreen’s departure. I can’t imagine a housing conversion ever happening there slammed against the tollway (on the bright side, the Bundy house from Married… Read more »
What’s sad and interesting is all the small businesses around the financial district and the streets off State Street that are gone. There used to be a lot of small Mom and Pop businesses, tailor shops, sandwich shops and other personal service type businesses that are now gone. With the mayor elect downplaying law and order and talking about more new taxes don’t expect anything good to happen.
The real problem is liberal mayors. They believe rioters and looters are entitled to what they steal because they are hungry and have no employment. Is there no employment available for them? Really? So is that why the last time they raided a gas station they took beer, cigarettes and condoms? Is it because they were hungry? When they steal from a pharmacy and the pharmacy eventually closes and moves away, what about their mother’s, grandmother’s and aunts who can no longer fill their prescriptions and have to go miles away to get them, some without transportation? Are they doing… Read more »
For many decades, the elected leaders of Chicago and IL understood that the protection and nurturing of private investment in long term development kept things going – it was stewardship of ‘a virtuous circle’. The Loop, Mag Mile, etc were the city jewels. Marxists and communists prefer confiscation, and use odd concepts like ‘equity’ to justify their confiscatory behavior. Pritzker was entrusted to be a voice of reason against the Democrats Leftist mob – instead Pritzker joined them.
Things will get worse in Chicago – it’s inevitable now. Cut your loses and Leave.
Until I can LEGALLY use public transportation armed, which is undeniably required, I’m out!
The fall of Babylon?
Never heard of the Iconic Aon Center.
It was the tallest in Chicago and 4th tallest in the world when it was built. Maybe you knew it as Standard Oil Building.
Seems to me that the near-term prognosis for Chicago’s downtown commercial market is pretty grim. Can’t see landlords-n-tenants-n-lenders rushing back into the City ahead of Brandon and the CTU actually replacing their woke/progressive blather and puffery with dates-certain and actual laws and taxes and dollars-n-cents. Given what I’ve read regarding just who Brandon has to pull together and get on board to make his “tax the rich” plans actually turn into $’s – Springfield, the Feds, the City Council and the unions – I don’t see much of that happening anytime soon at all. Frankly, I don’t think Johnson and… Read more »
And then blame Trump and systemic racism
Crime is the main factor. Here is an article from Natural News.
https://www.naturalnews.com/2023-04-19-27-most-murderous-cities-run-by-democrats.html
The impact of working remotely has just started. It will also accelerate the exodus from Illinois.
I haven’t been to the office for three years, still work from home. The key is to get people at the “C”, VP, director and middle manager levels to go back to the office first, and every day. Nobody expects to go back if their boss is still working at home, you can’t realistically expect workers to go back unless the entire chain of command is back. So it starts at the top. But upper management is human too and they also like working from home. Also productivity is way way up for workers that use computers to accomplish their… Read more »
Work from home is a blessing in many ways, especially for parents. I sure feel sorry for young people, though. Working personally with senior people is invaluable, and I for one have life-lifelong friendships I made in the office.
I totally agree, I learned much from senior staff and executives in my younger career, but those wonders years are long gone, and have been for a while, even pre-covid. These days working with young people in the office is a minefield of microagressions, perceived sexual harassment claims, and forced woke virtue signaling compliance. Even the docents at the Art Institute were not immune from being problematic. My spouse’s employer is about to force everyone to put a name plate at their desk (occupied only once or twice a week) with their preferred pronouns on it. It’s taboo to date… Read more »
Supervisors all the way up the food chain from regional offices to DC in my wife’s agency have been, for months, discussing openly how quickly they must reaccommodate themselves to the drumbeat of EEOC and hostile work environment complaints that will reemerge with in-office work.
Spot on, I try to keep my conversations with younger co-worker to a bare minimum. The co-workers I talk to are my age and have similar viewpoints.
I used to be chatty with the staff, always nice to have them on your good side, the older women support staff usually looked out for and helped the younger go-getters who showed them humanity instead of just throwing work on their desks. But these days, I don’t talk to staff at all and I’m in the office 3-4 days a week. I overhear them harping on about how bad Trump is, or how awful the world is because their grandchildren can’t be murdered in the womb, etc. It’s best to just keep to myself, close my door, do my… Read more »
“Last thing I need is some left-wing progressive harpy trying to sabotage me or make my life miserable if he/she were to find out that my political views aren’t the same “
…You didn’t get the memo? You need to use they/them pronouns.
Excellent Post.
To add, I will not ever agree to a meeting where it is just me and a female, I decline them outright or include a couple of other colleagues on the invite. Men especially cannot take any chances with toxic femininity in a one on one business meeting.
I will meet one-on-one with a female sometimes and only under two conditions: 1) the door remains open, and 2) nothing personal or confidential is discussed (because of number 1). I’m aware that it’s still a risk, but it’s only a small percentage of women who are eager to make a false accusation.
That’s wise policy, unfortunately.
Chicago of 1871 was all European. Chicago of today is one third European. Willingness to work and determination to overcome instead of contribute to problems varies widely among nationalities.
If anyone wants to read ahead in the script just study Detroit office buildings in the 1970s.
On the bright side, when one is dynamited it can be quite an extravangza. The dynamiting of the J.L. Hudson building was a real blast that still resounds in Detroiters hearts decades later.
Kinda like a 4th of July fireworks show but it occurs at 6 am on a Sunday morning with a gigantic dust ball. Think the World Trade Center
Neil Steinberg is a massive part of the problem because while he may be an opinion reporter, he refuses to see with his own eyes what’s really happening to our once great city by the lake. Talk about blinded by a false ideology!!!! These folks behave like there is nothing wrong, nothing to see here, and refuse on a daily basis to report the real issues of Chicago without going down the road to insult conservatives and thinking everything is a MAGA problem that needs to be crushed because were racist. Chicago and Illinois are all run 100% by the… Read more »
Amazingly, they will still find a way to blame Trump and MAGA for Chicago’s self inflicted death spiral problems.
Wirepoints is right to focus on this ticking time bomb because the ticking is getting deafening. And it is a key point that leases don’t equate to usage. Talk to anyone in the industry–owners, brokers, security companies, office maintenance companies– and they will all tell you the same thing– live bodies are not coming back downtown. It doesn’t matter what the lease rates are because those leases won’t be renewed. Folks in the distressed office market business are seeing upwards of forty central business district properties showing up on their radar screens already. Retailers on the ground floors of these… Read more »
Another reason why people aren’t coming back downtown, besides logistical issues, is that working in the office has always sucked, and now with HR being a woke stazi, dealing with woke office employees is a nightmare. Look at someone the wrong way and you get a microaggression claim or sexual harassment claim (I didn’t like the look in his eyes for that split second he looked at me) kind of thing, or the virtue signaling round tables, where the woke boss goes off about abortion and Trump in the middle of a conference room meeting. In zoom, you can just… Read more »