Illinois mitigation efforts are restricting occupancy, which takes its toll on one of the industry's most profitable areas, conventions and business meetings.
It would help if the state offered more information about reopening, even if time frames aren't set in stone, Jacobson said. "Everything is going day-by-day," he said. "The confusion it's placing is mind-numbing."
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.