Chloe Grozdina, a part-time Instacart in-store shopper assigned to a Mariano's grocery store in the Chicago area, makes $13 an hour and doesn't get tips. She said the crowds of fellow Instacart shoppers have made it tough to keep a safe distance while racing to fulfill orders. She wears a mask to work that she bought herself and immediately showers when she gets home.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.