The city’s Department of Business Affairs and Consumer Protection has done 2,381 investigations at Chicago businesses. Just 7 percent of those investigations have led to citations, with punishments being spread among 149 businesses. The city has ordered 42 businesses to close for one day as a punishment.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.