Illinois' system for helping the jobless, overwhelmed amid the pandemic,became fodder for a sharply worded political dispute Monday, as Illinois House GOP Leader Jim Durkin accused Gov. J.B. Pritzker's administration of dropping the ball and Pritzker insisted major progress is being made.
A largely unasked question is becoming glaring: Is Illinois doing all it should to use artificial intelligence to make government cost less and work better? So far, the evidence says no.