The City’s Coronavirus Vaccine Hotline Is Forwarding Calls To Random — And Very Confused — Chicagoans – Block Club Chicago

The city set up a coronavirus hotline last year to answer people’s questions, provide resources for things like testing and quarantining, and now set up vaccination appointments at the United Center. But several people calling the number Wednesday morning were instead forwarded to Owen Worley, an East Garfield Park resident with no ties to the hotline. When he called the hotline to report the issue, he was forwarded to another everyday resident who had no idea why the hotline had sent Worley to him.