The story behind the United Center’s rocky vaccine rollout – Crain’s

The site—selected to help reach Chicago’s most vulnerable residents—was first beset by overwhelming demand on its appointment website and call center. Then federal officials changed who's eligible to get shots.

Officials say the feds stepped in when it became clear that the vast majority of appointments were being made for people outside the city—even though the site was touted at its unveiling last month as available to anyone in Illinois. Then, county and state—officials decided to limit appointments to Chicagoans only."FEMA has decided not enough equity was coming out of that senior population or the future of allowing everybody in the state to use that United Center site," Gov. J.B. Pritzker said.