Opinion: Indocency on Display at the Art Institute of Chicago – Wall Street Journal*

In museum-speak, a docent is a trained volunteer who greets visitors and guides them through the collection, filling in details of the artists’ lives, speaking to the visual elements of the work on display and adding art-history context. The Art Institute used to have more than 100 docents, 82 of them active, until Veronica Stein, an executive director of learning and engagement, sent a Sept. 3 email canning all of them. In gratitude for their long, unpaid service—averaging 15 years each—the Art Institute offered the involuntarily retired guides a two-year free pass to the museum.

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